¶ Logistics
The Logistics section covers all aspects of managing product shipping and delivery. This includes configuring shipping methods, defining shipping zones, setting rates, and integrating with carriers. Efficient logistics management ensures timely delivery of products, clear shipping options for customers, and smooth coordination with shipping providers.
¶ Shipping Strategies
¶ Free Shipping
Customers are not charged for delivery costs. It is offered as a promotion to encourage larger purchases, when an order meets a minimum value threshold. Free shipping can improve customer satisfaction and increase sales by reducing the overall cost of the purchase.
- Navigate to Administration > Settings in the main menu.
- Navigate to Shipping > Free Shipping in the Settings page.
- Enable/Disable the Free shipping strategy.
- Enter the Title for Free Shipping.
- Check/Unckeck Offer Other Options. When this option is checked, other shipping options will be displayed even the free shipping applies.
- Set the Order Amount Threshold for all the available currencies. Free shipping will be an option if the order is equal to or greater than the minimum value threshold.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Offline
Offline Shipping Strategy refers to a shipping method where the details of shipping, including the method and cost, are managed outside of the e-commerce application. This means that shipping arrangements and pricing are handled manually or through separate systems, rather than being automatically calculated and processed within the online store. Customers may receive shipping instructions or costs separately, and the shipping process is coordinated outside the platform, often requiring additional communication or manual input.
- Navigate to Administration > Settings in the main menu.
- Navigate to Shipping > Shipping: Offline in the Settings page.
- Enable/Disable the Offline shipping strategy.
- Enter the Title for Offline Shipping.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Rule Based
Rule-Based Shipping Strategy is a shipping approach where delivery options, costs, and conditions are determined by predefined rules set by the business.
The creation of the rules is detailed in the Rules based Shipping Strategy Section
- Navigate to Administration > Settings in the main menu.
- Navigate to Shipping > Shipping: Rule Based in the Settings page.
- Enable/Disable the Rule Based shipping strategy.
- Enter the Title for Rule Shipping, the title displayed for the shipping option when shipping rules becomes one of the available choices and the specific rule has no title.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Flat Rate
Flat Rate Shipping is a shipping method where a fixed shipping cost is applied regardless of the size, weight, or destination of the order. Flat rate shipping can be used to offer a standard rate for all orders or specific rates for different regions or order sizes.
- Navigate to Administration > Settings in the main menu.
- Navigate to Shipping > Shipping: Flat Rate in the Settings page.
- Enable/Disable the Flat Rate shipping strategy.
- Enter the Title for Flat Rate Shipping.
- Enter the Cost by Currency, this value will be the cost of shipping deppending on the chosen order's currency.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Logistics Company Strategy
This section covers the diverse shipping strategies employed by major logistics companies such as USPS, Andreani, and OCA. Each company offers unique solutions tailored to different shipping needs, including domestic and international delivery, express and standard shipping, and various pricing models.
¶ USPS
NOT available yet
¶ Andreani
- Navigate to Administration > Settings in the main menu.
- Navigate to Shipping > Shipping: Andreani in the Settings page.
- Enable/Disable the Flat Rate shipping strategy.
- Enter the Title for Andreani Shipping.
- Set the configuration data provided by the company:
- API Mode
- Client
- Contracts
- QA API URL
- QA Username
- QA Password
- Production API URL
- Production Username
- Production Password
¶ Oca
NOT available yet
¶ Rules based Shipping Strategy
¶ Carriers
A Carrier is a shipping service provider responsible for the transportation and delivery of products from the store to the customer. Carriers can include national postal services, private couriers, or logistics companies, such as UPS, FedEx, DHL, and others. Carriers are integrated into the logistics system to offer various shipping options.
¶ Create a new Shipping Carrier
- Navigate to Logistics > Carriers in the main menu.
- Click Create.
- Enter the price list Code and Name.
Only alphanumeric characters (a-z, A-Z, 0-9), hyphens (-), and underscores (_) are allowed for the Code.
The Code should be readable and representative of the content. Irrelevant or redundant words should be avoided.
There cannot be two Carriers with the same code.
- Enable/Disable the shipping carrier. It will typically start as disabled until it is completed.
- Add new shipping methods by clicking the Add button at the top of the Methods table.
- Set the Shipping Method Code.
- Click on [ ] to keep the changes or [ ] to discard them.
- Options can be edited using the Edit icon [ ], or removed with the Delete icon [ ].
Shipping Methods refer to the different options available for delivering products to customers, as offered by various carriers. Shipping methods can vary based on factors such as the destination, weight of the package, and the customer’s delivery preferences.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Shipping Zones
Shipping Zones are geographic areas that define where specific shipping methods and rates apply. Shipping zones are used to tailor shipping costs and delivery options based on the customer's location, such as by country, region/state or postal code. By setting up shipping zones, businesses can apply different shipping fees and services depending on where an order is being delivered, ensuring accurate and fair pricing.
¶ Create a new Shipping Zone
- Navigate to Logistics > Shipping Zones in the main menu.
- Click Create.
- Enter the shipping zone Name and Description.
- Select a Country from the list and select a Region, province or state. The list of countries can be setted at Administration > Settings > General > Available Countries.
- Enter a Postal Code From and a Postal Code To to specify the range of postal codes applicable to this zone.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.
¶ Shipping Rules
Shipping Rules are predefined conditions that determine how shipping methods, rates, and options are applied during checkout. Shipping rules allow businesses to control shipping costs, offer free shipping above certain thresholds, or restrict specific shipping methods to certain regions. By configuring shipping rules, e-commerce stores can provide tailored shipping options that align with operational costs and customer expectations, ensuring an efficient and cost-effective delivery process.
¶ Create a new Shipping Rule
- Navigate to Logistics > Shipping Rules in the main menu.
- Click Create.
- Enter the shipping rule Title and Description.
- Enable/Disable the shipping rule. It will typically start as disabled until it is completed.
- Enter the Currency and Cost of the shipping.
- Select the shipping Zone
- Select the shipping Carrier and its Method.
- Enter the Rate Title, the title displayed for the shipping option when shipping rules becomes one of the available choices.
- When all the changes were made, click on the Save button, or on Discard to reject the updates.